CPE 308
Turner, taken from Stearns material
Some Fundamental Cognitive Psychology Principles
User Interface designers and quality engineers need to understand
some cognitive psychology fundamentals.
Here are some principles that will
prove useful to in your GUI designs.
- Selective Attention
Information is constantly entering 5 buffers - one for each sense.
The mind must focus on one of those buffers if a particular input is to be
perceived.
Do you really believe you can read while watching TV?
- Short Term Memory
When information is selected, it enters your short term memory
and disappears in 2 to 15 seconds. This process is called reception.
- Rule of 7
The short term memory holds 7 memory chunks (The number varies by individual
but most people's STM holds exactly 7).
A person will "dump memory" if the external stimuli exceed that limit;
many people will turn off the senses altogether if the input is excessive.
The thinking process also fills short term memory from the brain (cognition).
- Memory Chunks
A memory chunk is an abstraction; chunks can be hierarchical or groups
of information. Or a single piece of information.
- Closure
People need to feel a sense of completion when they perform an activity.
Such closure should occur whether the activity is done correctly
or incorrectly.
- Conceptual Integrity
People like similar operations to work the same way.
- Cognitive Dissonance
People have opinions, values, attitudes and knowledge about anything
they do. Whenever a decision is made among alternatives, there will
be dissonance created between the competing alternatives.
Have you felt this dissonance when you bought something and a friend
suggested that you should have made a different purchase?
- Known Language, Icons and Metaphors
People like to see words and symbols they are comfortable with.
And they like metaphors to match their own domains.
- Least Astonishment Principle
People don't like surprises.
Last updated on 10/12/98