Product Analysis Activity

Scenario: Assume your grandmother is going on a long roadtrip involving a long stretch of road in an unpopulated area. From a usability perspective, is it better for her to have a cell phone with her, or would you rather explain to her how the road-side emergency phones work?

aspects to consider
- functionality: what are the most important tasks
- performance: how good are the products at those tasks
- capabilities and background of the user
- environment: external factors that influence the user experience