The Intranet as an information space for Content, Communication, and Collaboration
Intranet as Communication Space
Purpose
Sharing of information between individuals and groups
Applications and Tools
Applications Example Tools
- POP/SMTP
- IMAP
- HTML mail
Newsgroups
- NNTP as URL protocol
- Supported by most browsers
Web-based discussion forums
- WebBoard (O'Reilly)
- HyperNews
- Collabra Share (Netscape)
Real-time chats and conferences
- Rooms (iChat)
- eShare Expressions (eShare Technologies)
Internet Telephony
Video Conferencing
- Internet Phone (Vocaltec)
- CU-SeeMe (White Pine)
- Net Meeting (Microsoft)
Links with customers, suppliers, partners
- Extranets
- Virtual Private Networks
Issues
- Asynchronous and synchronous communications
- Rich multimedia interaction
- Information overload and information engagement