Product Handling

  • manipulation of interaction mechanisms

  • makes use of the "affordances" of a product

  • touching and experiencing physical aspects of the product while it is being used

  • affordances are the "natural" or "obvious" interaction mechanisms with a product

  • physical interactions with the product have a significant impact on user experience

  • users may have difficulties explaining why they like or dislike the way a product "feels"

  • ergonomics deals with such issues

  • can be especially challenging for engineers