Knowledge Management
Framework Assessment Exercise
As an introduction to Knowledge Management we have developed this Framework Assessment Exercise which allows you to see graphically how well advanced your organisation is in Knowledge Management. If you would like to see how well your organisation is doing, please continue. This will take you at least 15 minutes, and needs to be completed in one go. Results are created dynamically and will appear right after you have answered the questions.
The exercise is divided into 10 sections which cover the key areas of knowledge management. These sections are:
1) Awareness and Commitment: Shows whether staff understand the concept of knowledge management and whether senior management are committed to its use. (7 questions)
2) Strategy: Whether the organisation has committed to a programme of knowledge management improvement and how it is managed to ensure business benefit. (6 questions)
3) Culture: Shows whether the behaviours within an organisation enables effective knowledge management. (8 questions)
4) External Focus: Demonstrates whether an organisation is attempting to look beyond its own boundaries in order to maximise its business opportunities. (5 questions)
5) Incentives: Whether the organisation properly rewards those that support its efforts towards knowledge management. (5 questions)
6) IT: Indicates whether the IT in place is sufficient and used effectively enough to support knowledge management. (5 questions)
7) Maintenance & Protection: How well the organisation protects and maintains its information and knowledge assets. (6 questions)
8) Ongoing Assessment: Whether the organisation measures the impact knowledge management and particularly the management of intellectual assets has on the organisation. (5 questions)
9) Organisation: The degree to which the organisational structure supports knowledge management. (10 questions)
10) Using and Applying Knowledge: Whether the business actually uses and exploits the knowledge inherent in the company in an effective manner. (4 questions)
Scoring
The exercise consists of a series of statements which exemplify best practice in Knowledge Management. Read each statement in the questionnaire carefully, and then select...
a) Importance: How important the statement is to your overall organisation's success in its current business situation.
b) Effectiveness: How well you consider your organisation is performing in this area.
To the Questionnaire