Remember, FTR's have been demonstrated to be the #1 method for improving product quality.

Inspections are internal reviews, FTR's are external reviews.  For CPE 308 FTR's, the reviewers will be another project team.  FTR's must be scheduled at least a week in advance!

Be prepared: Read the resources, assign roles, know your job.
 

Before the FTR:

• Ask for what you want.  A written form is helpful, in which you prioritize your needs, make specific requests from your reviewers about how you want them to read your materials and the kind of critique you want.
• Limit the scope of materials to be reviewed. Be clear about the quality, content, and focus of the feedback you would like to receive.  Indicate whether you want them to write a list of issues, put comments on the document, or whatever.
• Don't demand more than 2 hours of preparation time from your reviewers.
• Arrange delivery of the work product in advance so reviewers have adequate time to prepare.
• Reviewers:  Spend no more than 2 hours individually critiquing the work product.  Usually you will be asked to create an issues list, referring to the relevant QA criteria.
  

During the FTR:

• Moderator, usually QA leader, is responsible for running the meeting and orchestrating how the issues are to be presented.
• Reviewers raise issues based on their advance preparation.
• Get the big problem issues on the table early.  Don't get lost in minutely small clerical details.
• Identify problems, don't solve them.
• Focus on material, not the producer
• Elicit questions, don't answer them.
• Don't explain how your product works. An FTR is not a product demo.
• Watch the clock and keep momentum to get through all the issues in the alotted time.
• Recorder actively records all issues raised.

At the end of the FTR:

    Reviewers must make a decision:

1. Accept - the product is acceptable as is.
2. Rework - accept the product provisionally, minor erors have been encountered and must be corrected, but no additional review will be required.
3. Reject - the product has severe errors. You need to overhaul the item and schedule another FTR.

After the FTR:

•     Write up the issues list.
•     Examine the issues raised, determine which to take action on.
•     Assign each issue to someone as an action item and revise work product as needed.
•     Write review summary report:
•         what was reviewed and when
•         who were the participants and roles
•         what were the findings and conclusions (especially Accept/Reject decision)
•         the issues list, and include "action taken" for each issue raised.
•     Have reviewers sign off on summary report, indicating proper corrective action has been taken for each issue.
•     Include signed report in deliverable.

Review Guidelines

• Review the product, not the producer.
• Keep on track, don't drift.
• Limit debate and rebuttal.
• Enunciate problem areas, but don't attempt to solve the problems.
• Take written notes.
• Insist upon advance preparation.  If your reviewers aren't prepared, cancel the meeting and reschedule.
• Consider developing a checklist for the product being reviewed.

Resources