Quality Assurance and Test - what's the difference?

QA is a comprehensive set of activities that address the entire life cycle.  The most effective activities are "upstream" activities.


So testing is just one aspect of a QA plan that focuses on empirical verification of the software.


Reviews


Work product reviews are the #1 most effective way to improve quality.

Informal Reviews  (aka "walkthroughs")

    Reviewers examine a document "cold" (without prior knowledge) and raise potential issues in an impromptu manner.

Formal Reviews (aka "inspections")

  There is an explicit process to follow.
  Require preparation.   The actual work of reviewing the document takes place during a preparation phase when the reviewer studies the document using a checklist.
  Documentation is required, e.g., log of defects.
  A review meeting synthesizes the work of all reviewers.
  Exit criteria define when the work is complete.