NetSupport School is an integrated academic software from NetSupport Limited. The tool includes modules such as "Remote Control" for monitoring student tutorial sessions, "Monitor Mode" for displaying a thumbnail view of student workstations and "Record and Reply" to record and replay an activity on a student workstation. It has several useful features, and one of them is the "Student Testing", which helps tutors to design tests with minimum effort, administer a test, and monitor a pupil. The software is being used at several leading universities and corporations in the United States and other countries.

Good Features:

• The Test Designer module of NetSupport Support can be used to create questions and tests.
• Preview and edit option available for the test designer module.
• The Testing Console can used to launch the required timed test at selected workstations, monitor progress and collate results.
• Question Editor module has similar features like a question bank.
• The software has advanced monitoring, security and administrative features, and the privileges can be set by an administrator.
• Audio and video support for tutoring and test sessions helps both tutors and students.
• Option to export individual tests or questions is available.
• Individual and class summaries available.
• Test stored as standard databases.

• NetSupport School is a leading online tutor, but not a specialized test taking school.
• No multiplatform capability - NetSupport School is a Windows based software.
• Supports only five question types: multiple choice, text, image, combo list and label images.
• Does not employ a question bank to generate tests automatically. Instead, uses manual generation of tests from a Question Editor.
• The Question Editor, which has similar functionalities as a question bank, is not a shared database.

• The Test Designer has basic functionality, and does not have the capability of generating tests automatically based on keywords and attributes.
• The exam proctor does not have an option to extend the time-limit of a test.
• Does not allow to add manual comments to the tests during grading.
• No option to support grading based on class average.
• No support to export the completed or graded test to a third-party grading software.